This notice explains how Alteration Atelier handles personal data for its tailoring and clothing alteration services in Singapore. It is written to help you understand what we collect, why we use it, how long we keep it, and how to raise a privacy request.
This section outlines how information handling, individual rights, and support channels are addressed within this notice.
You may ask to access, correct, or delete personal data we hold about you, and you may object to or restrict certain processing where applicable. Some requests may be limited if we need the data to complete a service, meet legal obligations, or protect our legitimate business interests.
To protect privacy, we may ask for information that helps us confirm your identity and understand the scope of your request. Once verified, we will assess the request and respond within a reasonable time, subject to any legal exceptions or practical limits.
Contact and appointment records are retained for the period needed to manage enquiries, complete alteration work, handle follow-up matters, and meet recordkeeping or legal obligations. When data is no longer needed for those purposes, it is deleted or anonymised where appropriate.
If we make material changes, we will update the notice on this page and may use a reasonable method to draw attention to the update where appropriate. The version in effect is the one posted at the time you review the site.
We may process your name, email address, phone number if you choose to provide it, inquiry message, and service preferences when you contact us or request an appointment. We also process limited technical data such as server request metadata and browser or device information to keep the site working and secure.
We receive personal data from contact form submissions, email, phone calls, and appointment-related communications. Technical data is collected through normal website operation and server logs when you visit the site or submit a form.
Essential cookies support basic site operation, security, and form handling. Preference cookies remember privacy choices so the site can respect your selected settings on later visits. We do not confirm analytics or marketing cookies.
We use only essential site-operation cookies and cookies that remember privacy preferences. You can manage or block cookies through your browser settings, and you can clear stored preferences if you want to reset them.
Personal data is used to respond to enquiries, arrange and manage appointments, prepare alteration-related communications, support website security, and deliver the site technically. We also use limited information to maintain records connected to the services you request and to handle privacy preferences.
We may share limited data with service providers that help us operate the website, process communications, or support technical delivery. Any such sharing is limited to what is necessary for the relevant task and is subject to appropriate confidentiality or data-handling obligations.
We may disclose personal data if we are required to do so by law, regulation, court order, or a lawful request from a public authority. We may also share information where necessary to protect our rights, users, or the security of the site.
Use the contact details below for questions about this notice, access requests, or other privacy matters.
